403 forbidden error when trying to post a comment

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  basiga · Member · Jul 7, 2013 at 4:19 pm

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  Just transferred from blogagaini.wordpress.com to blogagaini.com
  Having difficulty making comments 403 forbidden error
  I have to sign in to make comments, right?
  When I do, for some odd reason, WordPress is thinking that I am signing into the account of the WordPress site I am trying to make a comment on.
  Any insight would help.
  I also have same issue using the wordpress app on iPod.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 8, 2013 at 3:52 pm

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  Hi there,

  Can you please check this page to see if you have third-party cookies enabled: Preview Problems and Third Party Cookies

  If third-party cookies are not enabled, you may have trouble staying logged in to your account and leaving comments.

  If you still have trouble leaving comments, can you please give me the link to a page where you tried to leave a comment and got this error? A screenshot of what you are seeing would also help. You can upload screenshots to your Media Library under Media > Add New in your dashboard, or you can use an online service such as Snaggy.

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  basiga · Member · Jul 11, 2013 at 5:40 pm

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  All settings are set as described in the link you provided. I will work on getting you screenhshots. It is not with any ONE particular site, it’s with a number of sites that I follow.

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  rachelmcr · Member · Jul 12, 2013 at 9:37 am

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  In addition to the screenshot, can you also let me know the exact steps you take before you get this error?

  It would also help to know if the error happens only when you are logged out of your WordPress.com account and trying to comment, or if it also happens when you are already logged into your account.

  Thanks!

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  basiga · Member · Jul 14, 2013 at 4:17 pm

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  I am back. With something that happens a lot side by side with the 403 forbidden.

  When I am logged in and editing posts, I cannot preview. A new tab opens, but the dial continues to circle (I am on a Mac posting with FireFox today)
  The status bar says “waiting for blogagaini.com” and flashes interchangeably and quite fast waiting for r-login.wordpress.com” and “connected to wordpress.com” but the preview page never opens. Up until I purchased blogagaini.com has this problem began. It was fine when the site was blogagaini.wordpress.com that I could remember.

  IN regards to the 403 . . . in the wordpress app on ipod, if I open in the reader, all is well, but while in notifications, I cannot comment because of a 403.

  Hope this helps. And thank you so much for your patience and helping me resolve this issue.

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  rachelmcr · Member · Jul 15, 2013 at 9:05 am

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  I am happy to look into these issues, but I will need a bit more information to pinpoint what is going on in each case:

  1. When you try to comment and get the 403 error, are you already logged in to your WordPress.com account? Or do you get the error when you are logged out and trying to comment?
  2. Can you provide a screenshot of what you see before and after you try to comment?
  3. Can you try using another web browser or a different computer and let me know if you get the same error? If you need, you can download the latest version of popular browsers here:
     http://browsehappy.com/
  4. Can you also try previewing one of your posts in another web browser or with a different computer and let me know if you get the same previewing problem?

  Thanks for providing this additional information, which will help me troubleshoot these problems!