403 forbidden page

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  sahmwebdesignsnz · Member · Jun 22, 2021 at 8:07 am

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  one of my ebooks downloadable links on woocommerce is going to a 403 forbidden page all of a sudden it was working fine just 3 days ago. also other smaller downloadable links are working just fine. it is set to forced download and the link is clean no spaces and no strange characters.

  The site I need help with is http://www.sahmwebdesigns-nz.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

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  sahmwebdesignsnz · Member · Jun 22, 2021 at 8:09 am

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  the link above is wrong the website that i am having issues with is https://babycoach.co.nz/

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  kokkieh · Staff · Jun 22, 2021 at 10:24 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact WooCommerce support directly for help with this.

  https://wordpress.org/support/plugin/woocommerce/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/