403 forrbidden

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  alexandraoneata · Member · Jun 4, 2021 at 7:16 pm

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  Hello,

  I can’t log in to my website, first is shows an error message and then a 403 forbidden message…what does this mean?

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  staff-blorbo · Staff · Jun 4, 2021 at 9:38 pm

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  What is the URL of the site you’re trying to access?

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  alexandraoneata · Member · Jun 5, 2021 at 1:21 pm

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  Hi,

  http://www.doortofinancialfreedom.com

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  fstat · Staff · Jun 6, 2021 at 8:30 am

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  Hi there,

  Your site is not hosted by us (WordPress.com). It is using the open-source WordPress software and it is hosted by Bluehost. Therefore, you need to contact them regarding your login issue.

  You can also try resetting the password by following these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  We’re only able to provide support for WordPress websites that are hosted by us. For help with your site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/forums/

  If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

  WordPress.com vs. WordPress.org