404 error

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  daytonaviation · Member · Apr 30, 2020 at 7:10 pm

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  I am getting a 404 error- Page not found. I am not sure what is going on. I have reset the .htaccess from the server-side without any luck. What other options can i try?

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  fstat · Staff · May 1, 2020 at 9:33 am

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  Hi there,

  Judging by the site connected to your WordPress.com account it looks like you’re using the open-source WordPress software and therefore you need to seek help at these forums:

  https://wordpress.org/support/forums/

  The forum you’re currently posting is for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and the WordPress software you can read this document:

  WordPress.com vs. WordPress.org

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  indianaddivas · Member · May 4, 2020 at 6:51 am

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  Hello, my website https:indianaddivas.com, is built on WordPress.com. Recently, I changed the permalink settings and removed date from the URL. Earlier, as I understand, WordPress would automatically detect the post and redirect audience to the right page, but now it is throwing 404 Page Not Found error.

  Through research I found that we have to edit the .htaccess code to enable the redirection. But am unable to find it.

  Please help me fix it as a lot of my popular posts are losing traffic.

  Thank you.

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  staff-mckluskey · Staff · May 4, 2020 at 8:35 am

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  HI @indianaddivas, it is actually expected that the old links will throw an error if the permalink was changed.
  You may want to look for a redirection plugin to fix that:

  https://wordpress.org/plugins/search/redirect/

  Also, remember that with your plan you can access Live Chat directly via https://wordpress.com/help/contact. That way you can get help faster.