404 error

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  srikanthvs354 · Member · Jul 17, 2021 at 9:09 am

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  404 error on web

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  srikanthvs354 · Member · Jul 17, 2021 at 9:09 am

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  i have ann ecommerce site on WP but all the time 404 error is what i get

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  justjennifer · Member · Jul 17, 2021 at 3:20 pm

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  Hi there, I see you posted about this again at https://wordpress.com/forums/topic/404-error-83/ with the address of your site. Please continue the conversation there. Thanks.

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  justjennifer · Member · Jul 17, 2021 at 3:24 pm

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  Hi there, the site grabt.in is loading for me, but your site is not hosted here on WordPress.com, but is using the open source WordPress.org software at another hosting provider. We’re only able to help with sites hosted on our servers at WordPress.com.

  Please ask the WordPress.org community for advice instead. They provide support for the version of WordPress you’re using:

  https://wordpress.org/support/forums

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  supernovia · Staff · Jul 17, 2021 at 8:06 pm

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  Hi @srikanthvs354, a few thoughts:

  – I’ve merged your duplicate thread into this one, so they’re now in the same place

  – I clicked through to your site and do not see any 404 errors. I’ll remove the link.

  – @justjennifer is right; for this you’ll want to use the correct forums:
  https://wordpress.org/support/forums/

  If the 404s happen intermittently on the same pages (like if it works at one time, then stops working, then starts working again) please do contact your host as well with more details.

  Good luck!

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  srikanthvs354 · Member · Jul 17, 2021 at 8:58 pm

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  Hi,
  Thanks for your response.
  I apologize for using wrong forum
  I mean to say that 404 error occurs when we click on menu

  Thanks once again

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  supernovia · Staff · Jul 17, 2021 at 9:51 pm

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  Hi, no worries about the wrong forum; it happens.

  I mean to say that 404 error occurs when we click on menu

  You may just need to fix the link in the menu, then. This video pertains to our services, but yours will likely be quite similar in menus:
  https://wordpress.com/support/menus/

  Then just go to https://wordpress.org/support/forums/ for help going forward.

  Or you’d be more than welcome to host the site here, instead, so we can manage maintenance and support for you. If you’re interested, let us know and we can go from there.

  Cheers!

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  srikanthvs354 · Member · Jul 24, 2021 at 12:05 pm

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  Can I have the hosting plans available with you?

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  justjennifer · Member · Jul 24, 2021 at 1:23 pm

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  Hello again, Hosting is included in every WordPress.com plan. For full plan features take a look at this page https://wordpress.com/pricing/ and make sure to scroll down that page and click the Compare our plans for the full list.

  If you are looking at moving your existing site to WordPress.com, you’ll want either the Business or eCommerce plan. More details about those plans are here>
  https://wordpress.com/support/business-plan/
  https://wordpress.com/support/ecommerce-plan/