404 ERROR CODE

  • Unknown's avatar
    drhelenp2whealthcom · Member ·

    Helen Powell-Stoddart <(email visible only to moderators and staff)>
    9:06 PM (3 minutes ago)
    to me
    UNABLE TO LOG INTO ACCOUNT. GETTING A 404 ERROR CODE
    https://www.pain2wellnesshealthcare.com/wp-admin
    User: (email visible only to moderators and staff)
    Password: (redacted by staff)

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It looks like your domain is redirecting to another subdomain, experience.v-unite.com. We’d love to help, but your site isn’t hosted by us at WordPress.com. Your site uses WordPress.org and is hosted by a different hosting company. Based on the domain, it seems to be hosted by dmmhosting.com.

    We can help with WordPress.com sites in this forum, which are different from WordPress.org sites. If you aren’t sure about the differences, please check the following page that explains it well: WordPress.com vs WordPress.org.

    Because your site is hosted by dmmhosting.com, you’ll need to contact them to find out what happened. We have no insights as to why your domain doesn’t load your WordPress site. Only your hosting company can help you with that.

    The 404 error shows up because the domain is redirecting to a different address which doesn’t have your site. So the /wp-admin link does not show the dashboard or the login page.

    On a separate note, please never share your password. I’ve redacted it from your post, but when you manage to log into your site, please change your password as soon as possible.

  • Unknown's avatar
    drhelenp2whealthcom · Member ·

    Thanks so much

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