404 error message. WordPress not recognising my login details.

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  alansclarke · Member · Nov 21, 2019 at 10:36 am

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  Hi, I cant login into WordPress, login details not recognised? 404 Error message when I try to view website? I’d appreciate any help, thanks.

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  staff-mckluskey · Staff · Nov 21, 2019 at 12:40 pm

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  Hi there!

  What’s the address of the WordPress.com site you’re trying to access?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  alansclarke · Member · Nov 21, 2019 at 5:29 pm

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  Hi thanks for your reply. It’s a WordPress.com site.

  susanmesa.com

  Thanks for your help

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  supernovia · Staff · Nov 21, 2019 at 8:53 pm

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  Hi @alansclarke, these forums are for the free sites using our managed hosting service, which can be quite different from running your own WordPress installation at another host.

  The problem actually seems to be with the domain itself, so can you contact your registrar, and then your host if needed?

  Once that’s resolved, here’s a link to the correct forums for self-managed sites:
  https://wordpress.org/support/forums/