404 error when redirecting from Calendly to my website

  • Unknown's avatar
    3ddance · Member ·

    I am trying to work with calendly to redirect users from Calendly to a page on my website. We’re getting a 404 error and this is the response I got from Calendly support:

    ‘It appears this is an issue with redirecting to any of the pages on the website, due to a plug in issue with WordPress.’

    The specific error code is <body class=’error404 op-plugin op-navbar-fixed’ itemscope=’itemscope’ itemtype=’http://schema.org/WebPage’>

    What do I need to do to fix the error on my end?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Happy Friday –

    Looking at that site I can see it’s hosted on Cloudflare. It’s not using our managed hosting environment from WordPress.com.

    For help, I would contact them first. I’m not sure if they offer any weekend support, not every host does. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

    On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

    All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.

    Using a third party booking or calendar integration can be done on our business plan (plus you get to keep us close by for any help that you need).

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