404 page not found when accessing wp-admin

  • Unknown's avatar
    kindraaflibraryorg · Member ·

    unable to access wp-admin page. It is only displaying page not found. Any suggestions?

    Thanks!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

  • Unknown's avatar
    kindraaflibraryorg · Member ·

    it was http://www.aflibrary.org
    it apparently was accidently changed to https://www.aflibrary.org but now we can’t get back into the admin to change it back. Is there anything that can be done? The widgets all work, but none of the dropdowns do. We can still see the posts, all the written stuff, but none of the images/pictures are there. Is there anyway to get back into the admin page?

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for that. We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to access your site’s backend to take a closer look. But I can get you pointed in the right direction.

    You should reach out to your host GoDaddy for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. They would need to either fix your site URL to load under HTTP or add an SSL certificate to your hosting server so you can load your site under HTTPS.

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope this points you in the right direction.

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