404 when trying to log into my site

  • Unknown's avatar
    fglcau · Member ·

    I went through Bluehost and I left my site alone for 5 days and now I can’t sign in? The error message I got was:

    Not Found
    The requested URL was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Please help?

  • staff-mckluskey · Staff ·

    Hi there!

    Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with Bluehost), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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