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  magazinedistinguished045d21f95f · Member · Jul 26, 2025 at 11:54 pm

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  Hello! I need your help! I uploaded the site to Elementor and the images aren’t showing up. I’ve tried everything. What can I do? The image above the VSL video says ‘This domain is not on the allowed domain list! Update your domain settings in the dashboard.’ I’d really appreciate it if anyone could help me.

  Self-declared URL: Burnshape.site
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  kaichicha · Member · Jul 27, 2025 at 12:29 am

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  Hi there,
  
  I understand that you are experiencing issues with your site Burnshape.site.
   
  Upon checking, I discovered your website is a self-hosted site using the open-source WordPress software (https://wordpress.org). We wouldn’t have access to it here at WordPress.com, as we are a managed hosting service, not linked with your hosting provider, Hostinger. We explain the differences between WordPress.com and WordPress.org in the link below.
  https://wordpress.com/support/com-vs-org/#are-wordpress-org-and-wordpress-com-the-same-thing
   
  I recommend reaching out to Hostinger for tailored assistance. You can refer to this link for information on where your website is hosted.
  https://wordpress.com/site-profiler/Burnshape.site
   
  Additionally, if you’re looking for a hosting service that includes robust support, consider our offerings at WordPress.com. We provide a seamless migration process at no additional cost, which could help simplify your setup and ongoing management.
   
  Here is a support document that explains how you can migrate your site to WordPress.com: https://wordpress.com/support/import/import-an-entire-wordpress-site/
   
  Let me know if you have other questions