50% off Coupon unable to be found when trying to purchase
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Hello, I have received two coupon codes that expire on October 15th. I wanted to make use of them and to purchase premium for an annual plan. Neither coupon worked when I tried to check out. This is quite disappointing. The codes I received are:
FLASH1310.AD0L2D0 and FLASH1310.AH0L2C7The messaging in the email says:
‘With the code FLASH1310.AH0L2C7, you’ll get 50% off your first payment. Plus, your upgrade gives you instant access to a slew of enhanced features — including 24/7 access to our team of highly-skilled Happiness Engineers whenever you need help with your site.’WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hello
I have tagged this thread for staff assistance, they would get back to you asap.
Also, to reach out support staff directly please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Regards:
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Hello there,
Many thanks for reaching out.
Can you tell me if this email was received to this WordPress.com account, or a different account?
Many thanks.
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It was received by my other account, which I am not using yet but I wanted to apply it to this one.
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Hi there, there was another user asking about this issue earlier and this is what Staff had to say here:
https://wordpress.com/forums/topic/coupon-not-working-3/#post-3748553The coupon codes for this promotion are unique and tied to a specific login. So if you have another account with us, the code will work with that account but not this one.
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