500 Error on customizing theme

• 

  bauxweb · Member · Dec 20, 2017 at 9:34 am

  • Copy link
  • Add topic to favorites

  Hi,

  I get error when open customize theme page. Here is the error message.

  500 Internal Server Error
  An error occurred while processing this request.

  Website owner? Check your code and/or debug log. If you need assistance, contact support.

  Where can I check the log for this error?

• 

  gemmacevans · Member · Dec 20, 2017 at 11:12 am

  • Copy link

  Hi bauxweb,

  Can you send me a link to the site where you are seeing a 500 error? Is it bauxweb.wordpress.com?

  Thanks!

• 

  bauxweb · Member · Dec 21, 2017 at 3:03 am

  • Copy link

  Hi gemmacevans,

  Thank you for your reply. However, clearing the site cache seems to fix this. Thanks

• 

  gemmacevans · Member · Dec 21, 2017 at 9:01 am

  • Copy link

  Good to hear, thanks for letting me know :)