500 Internal Server Error
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Hi,
My site is having 500 Internal Server Error message. This is hosted in WordPress and i have a business plan as well.
Website is spotinparis.com
Please help as soon as possible as this is my work website.The blog I need help with is: (visible only to logged in users)
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Hey @shenupeiris,
Please check your theme and plugin, try deactivating all plugins and switch to default theme.
I have also tagged a staff member :)Thanks !!!
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Hi shenupeiris –
Thanks for getting in touch. I see the 500 error is still happening.
The fastest way to get help with your site is through our live chat support. That’s available around the clock, 7 days per week, and is part of that plan purchase. To connect with us on live chat, go to https://wordpress.com/help/contact/
Of course, we are happy to help you in the forums. Please understand that it takes a bit longer because we’re asynchronous by nature.
There are 3 items running interference with each other. I have deactivate Mangopay (which is through WooCommerce), wprentals-core plugin, and changed your theme to Storefront. I’ve made the changes needed to get the site back online.
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Hi ,
Thank you for the reply. And taking the site back online.
I decativated all the woo commerce plugins as well which i don’t use anymore. But i am wondering whether I can’t re-install the theme? Cos that’s the main theme in my site; and does it mean I have to everything from the begining?
Please let me know.
Thank you, -
@shenupeiris you’d be welcome to go ahead and try reinstalling your theme. If you need more help, please be sure to reach out over chat for the fastest support:
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