500 internal server error

  • Unknown's avatar
    chjschmidt · Member ·

    “Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.” I can’t access my site anymore no matter what I do. My site is still on the WordPress server. How can I force a fresh start and delete everything if I can’t enter my site anymore? The site is almost empty but may have been corrupted after I installed Aqua Page Builder. Any help at all is greatly appreciated! Thanks a million

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    auxclass · Member ·

    You are hosted on Fat Cow –

    Ask your host for help as well as over at WordPress.ORG

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

  • Unknown's avatar
    chjschmidt · Member ·

    Thank you very much auxclass, for your quick reply. Yes, I just noticed I was wrong: my site is indeed still on Fat Cow – my apologies! I am a web hosting illiterate and absolutely beginner. You have brought me back on track. I have re-installed WordPress but I get the same error message again when I activate my theme from themeforest. Now I hjave re-installed WordPress again but I get the following error message:
    “Server Response Empty
    Your server responded with a blank page, which means your server is having difficulties processing PHP requests. If you are not familiar with this error (potentially a “500” Error), please contact your server admin or web host about possible resolutions.
    Show Debug (beta)
    [14 Oct 18:25] Archive upload success.
    [+0.615s] Install utility successfully uploaded.
    [+12.434s] Upload of local file /var/www/v2/vault/tmp/2258972_P8a4_.htaccess.ss to . success.
    [+0.509s] Upload of local file /var/www/v2/vault/tmp/2258972_P8a4_wp-config.php to . success.
    [+1.499s] Upload of local file /var/www/v2/vault/tmp/2258972_P8a4_data.sql to . success.
    [+0.000s] Upload of locally edited files complete.
    [+1.679s] Response from http://translationplanetorg.fatcow.com/ss_2258972_P8a4_install.php?s=2:”
    I will direct my question to wordpress.org now. Many thanks again!

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