500 internal server error

• 

  manisharit · Member · Jan 20, 2021 at 7:12 am

  • Copy link
  • Add topic to favorites

  how to resolve it?

• 

  franxiscoflores1 · Member · Jan 20, 2021 at 7:37 am

  • Copy link

  hi,

  what’s the site url you need help with?

• 

  manisharit · Member · Jan 20, 2021 at 7:50 am

  • Copy link

  http://www.springfieldseducation.org

• 

  franxiscoflores1 · Member · Jan 20, 2021 at 9:04 am

  • Copy link

  Hi there!

  I’m afraid that this site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You can look for help at the community forums here: https://wordpress.org/support/forums/.