500 Internal Server Error

• 

  matthewy1 · Member · Dec 23, 2014 at 1:51 am

  • Copy link
  • Add topic to favorites

  I’m getting Internal Server Error when I attempt to login from my MacBook Pro (recently “upgraded” to the latest OS X Yosemite); but not when I login from my iPhone 6+, which I CAN do.

  The help sections have technical solutions, but as I am not a programmer at all, I can’t understand it.

  Thanks,

  Matt

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 23, 2014 at 8:18 pm

  • Copy link

  That site is NOT hosted by wordpress.COM so be clear on that. We cannot help you as we do not provide support for any blogs that are not hosted by WordPress.COM.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

• 

  matthewy1 · Member · Dec 30, 2014 at 1:00 am

  • Copy link

  OK, I think I understand that. Can you tell me how I find out who is hosting my page? If it isn’t WordPress, I can’t remember who it is.

  Thanks for anything you can help me with,

  Matt

• 

  raincoaster · Member · Dec 30, 2014 at 1:22 am

  • Copy link

  http://www.whoishostingthis.com/