500 Internal Server Error!

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  amfurie · Member · Jul 20, 2016 at 8:26 pm

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  I activated Akismet and tried to activate the Jetpack and now I get the notice below! What happened?:
  Internal Server Error
  The server encountered an internal error or misconfiguration and was unable to complete your request.
  Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.
  More information about this error may be available in the server error log.
  Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Jul 21, 2016 at 1:17 am

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  It looks like you are using a self-hosted version of WordPress instead of the WordPress.com-hosted version supported here.

  Learn more about WordPress.com vs WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

  With that being said, there can be a number of reasons for an Internal Server Error. Here are some things you can try to solve it:

  • The most likely issue is a corrupted .htaccess file. Log in to your site root using FTP and rename your .htaccess file to .htaccess_old. Try loading your site to see if this has solved your problem. If it works, make sure to visit Settings > Permalinks and reset your permalinks. This will generate a new .htaccess file for you.
  • Try deactivating all of your Plugins to see if it is a Plugin issue. If you are unable to access your WordPress Administration Screens, deactivate your Plugins via FTP by following these instructions.
  • Switch the Theme to a default theme, such as the WordPress Twenty Fifteen Theme to eliminate any Theme-related problems.
  • Increase the PHP Memory limit
  • Try re-uploading the wp-admin and wp-includes folders from a fresh install of WordPress.

  If none of those help or if you have additional questions, please post on the WordPress.org support forum, including the problem, what led up to it, and what you have tried.

  Good luck!