500 Internal Server Error

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  understandinglivingc · Member · Aug 2, 2017 at 7:58 pm

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  I was trying to connect jetpack to my site and when I was trying to decide on the plan (I choose the free one) it kept coming up with the 500 internal server error. I now can’t access my dashboard and I can’t see any information about my site apart from my stats.

  The blog I need help with is: (visible only to logged in users)

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  kaitwaters · Member · Aug 2, 2017 at 7:59 pm

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  It looks like your site is not hosted at wordpress.COM, but rather at wordpress.ORG.

  You’re currently at the .COM forums, which only services blogs hosted at WordPress.com.

  As your site is not hosted at .COM, please try posting at the .ORG forums. They are located here: https://wordpress.org/support/forums/ .

  If you’d like to learn more about the two versions of WordPress (.com vs .org) you can find documentation here: https://en.support.wordpress.com/com-vs-org/

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  kaitwaters · Member · Aug 2, 2017 at 8:00 pm

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  I’ve also tagged this post “remove personal info” so that your phone number can be redacted.

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  justjennifer · Member · Aug 2, 2017 at 8:09 pm

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  Hey Kait. Thanks for tagging. I removed the phone number from the other thread.