500 Internal Server Error

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  grafindopro · Member · Oct 24, 2017 at 7:52 pm

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  hello everyone..
  i have a problem with my wordpress and really need help
  I am hosted by WordPress.com i can login my wordpress but I cannot access WP Admin or anything else.
  This is happened while i am installing WooCommerce.
  Please help me… :(

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 24, 2017 at 7:53 pm

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  Have you tried using live chat support? https://en.support.wordpress.com/live-chat/ All sites with upgraded plans include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

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  supernovia · Staff · Oct 24, 2017 at 11:55 pm

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  @grafindopro do you still need help? I can see your site and your dashboard right now.

  As @timethief mentioned, your fastest route to help is through live chat, so I recommend going there straight away.

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  adminmcq · Member · Nov 8, 2017 at 12:48 pm

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  I had the same problem with Mailchimp wooCommerce.
  Through the wordpress chat solved in 5 secs.
  Bufff!.
  Thanks guys for being there.

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  supernovia · Staff · Nov 8, 2017 at 4:40 pm

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  Cheers @juanfranciscoml :)