500 Internal Server Error

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  mustangliu · Member · Apr 17, 2018 at 1:32 am

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  I can’t login my site a/c, showing ‘500 Internal Server Error’, any clue? Thanks!!

  The blog I need help with is: (visible only to logged in users)

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  kruttikaphalke · Member · Apr 17, 2018 at 5:14 am

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  Hi dear ,

  Can you elaborate your issue. Your link seems to be working fine with me.

  Thanks.

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  mustangliu · Member · Apr 17, 2018 at 5:22 am

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  Thanks for your prompt response.
  The issue is:
  The website runs well, but, when sign in my admin a/c: http://www.linkedstars.com/wp-admin
  It shows ‘500 internal server error’,
  In another words, I can not login my a/c to post/edit and publish new post since last Friday when issue occurs.
  Thank you so much.

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  kokkieh · Staff · Apr 17, 2018 at 6:16 am

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  Hi there,

  I see someone has just replied to the email ticket you submitted to us. Please reply there for more help with this.

  These forums are for supporting free WordPress.com sites and primarily staffed by volunteers who don’t have access to the tools needed to support the advanced features of your Business Plan site. To ensure you get helped quickly, please always contact support via https://wordpress.com/help/contact, as via that link you have access to 24/7 live chat support or priority email support should no chat operator be available at the time you contact us.

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  mustangliu · Member · Apr 17, 2018 at 7:04 am

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  Hi Team,
  Thanks for your prompt response, you guys are awesome.
  Yes, the issue was still there.
  Last Friday,as I was trying to log in my site by login
  https://linkedstars.com/wp-admin/, an error message was on my screen:
  ‘500 Internal Server Error’.
  I thought it was probably because of wp system maintenance.
  But,I fouhd out it is unusual when I tried to login on Sunday and Today.
  Please help me work it out. Thanks!!
  Sincerely,
  Andrew

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  kokkieh · Staff · Apr 17, 2018 at 8:36 am

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  Please wait for a reply to your email ticket. I am closing this thread to further replies as helping you in two places at once will only cause problems.