500 Internal Server Error

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  alisonormsbybtinternetcom · Member · Jul 24, 2018 at 6:43 am

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  I can open my website, but can’t get to the dashboard to update my site! When I try, I get the ‘500 Internal Server Error’ . Any ideas please? Thanks

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Jul 24, 2018 at 7:01 am

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!

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  torres126 · Member · Jul 24, 2018 at 7:01 am

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  By the way, the site is loading and working fine for me.

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  alisonormsbybtinternetcom · Member · Jul 24, 2018 at 7:10 am

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  Thanks for coming back to me – it’s loading but I can’t get to the dashboard. I’ll try the domain host for help.

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  tessabarrie · Member · Aug 8, 2018 at 6:55 am

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  I too have the same problem which started yesterday @ http://www.tessabarrielostblogs.com – any help would be greatly appreciated.

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  alisonormsbybtinternetcom · Member · Aug 8, 2018 at 11:44 am

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  I contacted my domain host for help (in my case it was ipage) and they sorted it out by expanding memory or something. Fixed it within minutes. Good luck!