500 Internal Server Error

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  sharonfeuer · Member · Oct 31, 2018 at 10:39 pm

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  I tried running updates for my website and this message came up

  Internal Server Error
  The server encountered an internal error or misconfiguration and was unable to complete your request.

  Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

  More information about this error may be available in the server error log.

  Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

  Now everytime I type my website, it gives me the message above and I have no access.

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  pallaviroy89 · Member · Nov 1, 2018 at 7:37 am

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  Hi there,

  Can you please share the URL of your site?

  Thanks!

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  sharonfeuer · Member · Nov 1, 2018 at 8:09 pm

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  http://www.blockbusterlocations.com

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  torres126 · Member · Nov 1, 2018 at 8:52 pm

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  Hi,

  It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.

  Hope this gets fixed soon!