500 Internal Server Error after changing URL

• 

  afpitt · Member · Apr 19, 2017 at 5:52 pm

  • Copy link
  • Add topic to favorites

  Hi,

  I’m somewhat inexperienced with WordPress and rather foolishly attempted to change my WordPress URL and site URL without going through the proper sequence of events required.

  This has resulted in me receiving a 500 Internal Server Error whenever I attempt to access my WordPress dashboard or site.

  I have accessed what I believe to be my Server’s Error log through my cPanel but I’m not sure how to remedy the situation and get my site back to what it was.

  Any help is greatly appreciated,

  Thanks,
  Adam

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 19, 2017 at 6:09 pm

  • Copy link

  There are no Cpanels on sites hosted by wordpress.COM and that is a wordpress.ORG software error.

  That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

• 

  afpitt · Member · Apr 19, 2017 at 6:13 pm

  • Copy link

  Oh right, my mistake. My inexperience is showing once again it seems haha.

  Thanks a lot for the wordpress.org support links and taking the time to respond.

  I shall take my query over there.

  Thanks again

• 

  timethief · Member · Apr 19, 2017 at 6:14 pm

  • Copy link

  You’re welcome and best wishes.