500 Internal Server Error for our website

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  grandecachedentalcare · Member · Feb 1, 2018 at 11:31 pm

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  Our website is http://www.grandecachedentalcare.com/ and I tried to change the theme, it is now giving me an error of 500 Internal Server Error. Please help.

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  avydun · Staff · Feb 2, 2018 at 2:29 am

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  Hi!

  http://www.grandecachedentalcare.com/ is a self-hosted WordPress (WordPress.org) site and is not hosted here on WordPress.com.

  I am afraid we are unable to help you here. These forums are only for questions related to WordPress.com sites.

  You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/ Or, you can reach out to your hosting provider Incapsula for help.

  You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.