500 – Internal server error. There is a problem with the resource you are looking for, and it cannot

• 

  ronngalibellefrance · Member · Oct 31, 2017 at 9:57 am

  • Copy link
  • Add topic to favorites

  Hello i have a website for a year now and when i wanted to connect to the site to upgrade plugins, i now have that message and my website is now gone. I need help please. The website name is http://www.galibellefrance.com

  The blog I need help with is: (visible only to logged in users)

• 

  ronngalibellefrance · Member · Oct 31, 2017 at 9:58 am

  • Copy link

  500 – Internal server error.
  There is a problem with the resource you are looking for, and it cannot be displayed.

  This is the message i get

• 

  tarunvijwani · Member · Oct 31, 2017 at 10:05 am

  • Copy link

  Hi there,

  The site you’re referring galibellefrance.com is not hosted on WordPress.com.

  Name Servers:ns1.amenworld.com
  ns2.amenworld.com

  This is a public forum which provides support only for the sites hosted on WordPress.com.

  There’s another support forum for WordPress.org self-hosted site, you can navigate to WordPress.org forum using this link:
  https://wordpress.org/support/

  To learn about the difference between the WordPress.com and WordPress.org please refer this article:
  https://en.support.wordpress.com/com-vs-org/

  Hope it helps.

  Thanks!

• 

  jaegernaturheilpraxis · Member · Nov 5, 2017 at 11:24 am

  • Copy link

  hello,
  i’ve changed my theme for naturalsmedizin.com.
  everything is doing finde, but via mobile i get the following message:
  500 – Internal server error.
  what’s going wrong.
  thank you in advance
  yours
  doris

• 

  tarunvijwani · Member · Nov 6, 2017 at 9:58 am

  • Copy link

  Hi there,

  I have tried visiting your site naturalsmedizin.com from my mobile & it working fine.

  I am still adding the modlook tag in the sidebar to get some staff attention & confirm things from the backend.

  Thanks

• 

  fstat · Staff · Nov 6, 2017 at 10:17 am

  • Copy link

  Hi Doris,

  Your site is loading fine on both my desktop computer and my mobile phone.

  Can you please try and clear the cache on your phone and try again? Here are the instructions on how to do it:

  Solve Common Browser Issues

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

• 

  chamipdesiva · Member · Nov 6, 2017 at 10:25 am

  • Copy link

  hey can u plz help me with this…I’m getting stuck with the postal code….I filled it correctly but keeps saying it’s not valid…thanks a million times

• 

  chamipdesiva · Member · Nov 6, 2017 at 10:25 am

  • Copy link

  hey can u plz help me with this…I’m getting stuck with the postal code….I filled it correctly but keeps saying it’s not valid…thanks a million times

• 

  fstat · Staff · Nov 6, 2017 at 10:50 am

  • Copy link

  Hi Chami,

  I have replied to you in this thread:

  https://en.forums.wordpress.com/topic/postal-code-not-valid?replies=2

  Please don’t post unrelated questions in other people’s threads. Create a new thread instead.

  Thanks!