500 Internal support

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  rharriott · Member · Apr 24, 2017 at 3:50 pm

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  I just uploaded ewww-image-optimizer and clicked activate. I then went to click on another admin page and I got this message:

  ‘Internal Server Error

  The server encountered an internal error or misconfiguration and was unable to complete your request.

  Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.

  More information about this error may be available in the server error log.’

  I now cannot access any admin page at all, just keep getting that message. I have searched online for answers, but I don’t understand any of the solutions being said – and it all seems to be reliant on being able to access administrative features.

  Please help.

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Apr 24, 2017 at 4:15 pm

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  Hi there,

  These forums only provide support for sites hosted here at WordPress.com.

  If you need support for a self-hosted site using software from WordPress.org, please try posting your question in the WordPress.org support forums.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

  Good luck!

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  rharriott · Member · Apr 24, 2017 at 5:28 pm

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  Thanks I reposted there.