500 server error

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  pennyandrusty · Member · Nov 24, 2015 at 4:37 am

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  Hi, my wife has a wordpress.com site for work and I mistakenly added a script to their theme functions.php to try to get rid of a side widget.
  Now, I cannot access the site or even access the wp-admin site to fix it
  The website if http://www.gkn.ca
  I tried to login to the FTP site but could not get in either

  Help!

  The blog I need help with is: (visible only to logged in users)

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  pennyandrusty · Member · Nov 24, 2015 at 4:39 am

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  Sorry, to be clear, the problem is not on my personal site (pennyandrusty.wordpress.com). it’s with the http://www.gkn.ca site.

  Not sure who to contact to reset the theme functions.php

  Thanks

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  monoaxegroup · Member · Nov 24, 2015 at 5:18 am

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  It sounds that’s a self-hosted WordPress site, not a WordPress.com site, you will find better help for self-hosted WordPress here: https://wordpress.org/support/forum/how-to-and-troubleshooting

  As far as the FTP login issue, I’d recommend you contact your web hosting provider, they will be the best people to help you with that issue.

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  pennyandrusty · Member · Nov 24, 2015 at 4:04 pm

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  Thanks statusred.
  Yes, it’s a self-hosted site. Got it fixed now with help with out hosting provider.