500 Server Error
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Hi, I keep getting the following message when trying to login to my dashboard. It doesn’t happen every time but often. Thought it was related to Jetpack but it’s still happening intermittently with it disabled, and every time I try to reactivate it:
500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again.
URL: http://www.rockandrolltraffic.com/wp-admin/Have tried everything I can find online to fix this, can anyone help?
Many thanks,
Cameron. -
rockandrolltraffic.com is hosted by BlueHost
WHOIS: Click Here
IP Address: 69.89.31.126
Name Servers:
ns2.bluehost.com
ns1.bluehost.comThat site is not on WordPress.COM servers and you cannot get support for it here. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, passwords support docs and support forums, and many people get confused about the two.
The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.
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