503 error

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  drpeo · Member · Dec 30, 2019 at 1:47 pm

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  Since I made some updates to my site plug-ins, I have been having issues with the site (euniceoladeji.com). Readers can’t view the site, I can’t upload new posts, write ups are not being saved as drafts.

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  staff-zinnia · Staff · Dec 30, 2019 at 4:49 pm

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  Hi –

  You’ll probably want to disable all the plugins. Then, turn them on one at a time to work out which one is causing your problem. We really can’t provide much more help than that, though. The site is not set up on our managed hosting environment from WordPress.com. It’s hosted and registered by Name Cheap.

  This means that the site is set up on the other version of WordPress. The open source, WordPress.org software. Help with that comes from https://wordpress.org/support/forums/

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  drpeo · Member · Dec 30, 2019 at 7:05 pm

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  hi,
  thank you for the response. I tried doing that but I could not even deactivate the plugins. When i tried on my PC, it went straight to 503 Error again. On my phone, it just kept popping up this message:

  An error occurred while configuring the plugin: The Jetpack site is inacessible or returned an error: transport error-HTTP status code was not 200 (403)[-32300
  ]

  it showed the same thing even when i tried deleting them.

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  kokkieh · Staff · Jan 2, 2020 at 7:31 am

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  You’ll need to deactivate the plugins via FTP at your host, not from the WP-Admin dashboard. Please contact your hosting provider directly for help, or ask for more advice in the WordPress.org forums that Liz linked to above.

  Your site is not hosted with us, so we’re not able to help you in this forum.