503 error

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  chrisyamauchi · Member · Mar 1, 2023 at 6:25 pm

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  Hi am not able to access my website or edit it. I have a 503 error

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Mar 3, 2023 at 3:51 pm

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  Hey there,

  A 503 means that something isn’t loading on the site.

  To check, do you need help with cavalrywesterngoods.com?

  If yes, this site isn’t hosted with WordPress.com so our support overall is limited in this instance, but if it were hosted with WordPress.com, we’d able to see what’s causing that 503 and help with solving that.

  To explain, there’s two types of WordPress. The first is WordPress.com, where we provide daily backups, automatic updates, a 24/7 support service and an optimised version of WordPress. The second is self-hosted WordPress, where the free open source version of the software is installed onto a server.

  More on the differences can be found here: https://en.support.wordpress.com/com-vs-org/

  It’s possible to migrate the site over to WordPress using our migration plugin: https://wordpress.org/plugins/wpcom-migration/ and the site would need to be on the business plan.

  I hope this helps.