503 Error

  • Unknown's avatar

    I got this message: The server is temporarily unable to service your request. This normally means the PHP worker exited unexpectedly. Please try again later.

    Self-declared URL: https://thatsamore.london/
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host your site on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

  • Unknown's avatar

    It looks like something is wrong with the server that hosts your blog. The message you got usually means that the PHP worker process on the server is having trouble. This could be because the server doesn’t have enough resources, the software isn’t working right, or there’s a bug in the code.

    I think you should contact the company that hosts your blog’s website to find out more about what’s going on. They should be able to give you more information about what’s going wrong and how to fix it.

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