503 error when trying to pay for renewal of premium blog

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  roseapplecreative · Member · Aug 9, 2015 at 3:55 pm

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  My blog is due for renewal tomorrow so I am trying to pay, I have been trying to pay since yesterday, and I keep getting 503 errors.
  When I go to the payment page I pick the united kingdom option and then it says do I want it in british pounds I say yes and then i get a wordpress 503 error page. if I say no to having it in british pounds it lets me put the card number in, but when I submit it, it says processing… and then shows the wordpress 503 error page. This has been happening for 20 hours or so. If you could help i’d be very grateful, many thanks.

  The blog I need help with is: (visible only to logged in users)

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  kristinavanhoos · Member · Aug 9, 2015 at 4:25 pm

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  I have tagged this so a staff member with higher powers can assist you. Please be patient.

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  kristinavanhoos · Member · Aug 9, 2015 at 4:26 pm

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  Or should I say a member with a staff position. I just a volunteer

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  roseapplecreative · Member · Aug 9, 2015 at 4:34 pm

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  thanks kristina for your help

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  roseapplecreative · Member · Aug 9, 2015 at 5:56 pm

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  Has anyone else had a problem with this?? I am concerned as my website is supposed to stop functioning on the 10th… which is tomorrow. Is any one else having trouble with wordpress payment system, surely it can’t just be me??

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  roseapplecreative · Member · Aug 9, 2015 at 9:47 pm

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  My blog is due to stop functioning tomorrow as I have wordpress premium and it is due to expire. I am still unable to pay for another year, everytime I try to pay for renewal I get the Whoops/503 message from wordpress saying there is a problem with their server, this has been happening for more than 24 hours, I am worried my blog will disappear….I am happy to pay but the website isn’t letting me..is anyone else having this problem??

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  roseapplecreative · Member · Aug 10, 2015 at 8:21 am

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  bump

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  roseapplecreative · Member · Aug 10, 2015 at 10:21 am

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  is there an alternative way to pay wordpress? Many thanks

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  roseapplecreative · Member · Aug 10, 2015 at 10:43 am

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  All of a sudden its fixed and I have paid my money so can blog for another year! :) Thanks

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  staff-ozmodiar · Staff · Aug 11, 2015 at 4:59 am

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  Hooray!

  Sorry for any inconvenience. But glad you got it sorted.