503 Service Unavailable Error

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  jacinda15941361 · Member · Feb 9, 2021 at 8:16 am

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  Hi there, I’m unable to load my site. It’s showing me a 503 Service Unavailable Error. I’ve updated the SSL certificate and I’ve tried disabling all the plug-ins and going to a default theme via cpanel file manager. I’m a beginner, so have really no idea why it won’t connect. It hasn’t been up for a few months now. Thanks for your help.

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  staff-doublebassd · Staff · Feb 9, 2021 at 2:52 pm

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  Hi there,

  I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also reach out to your site host for help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!