503 Service Unavailable for my WordPress Website

• 

  edwinng818 · Member · Jan 20, 2022 at 2:17 am

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  As shown on the title, i have been unable to connect to the website (https://aal.hku.hk/student/ambassador) since 3 days ago and the warning ‘503 Service Unavailable’ is showing, the other websites under the same server can be accessed, how can I fix this?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  nuk4040 · Staff · Jan 20, 2022 at 5:21 am

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  Hi there,

  The website is displaying properly here. I tried on Google Chrome and Microsoft Edge browsers and do not see the ‘503 Service Unavailable’ message.

  The website appears to be self-hosted and built on WordPress software using the Evolve theme.

  However, this forum provides support for websites that are hosted on WordPress.com only. As such, the staff here cannot access the files necessary to troubleshoot your website.

  To get the best help, I will suggest contacting your hosting provider and the Evolve theme support.

  I hope this helps.