504 errors in WordPress Panel
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I’m receiving the below 504 error when trying to open “Themes” and “Plugins” from my control panel. Please advise TIA
ERROR 504 – GATEWAY TIMEOUT
Why am I seeing this page?
The server that your request has reached is acting as a gateway or proxy to fulfil the request made by your client.Web Browser => Web Front-End => Web Back-End
This server (Web Front-End) received an invalid response from an upstream (Web Back-End) server it accessed to fulfil the request.
In most cases this will not mean that the upstream server is down, but rather that the upstream server and the gateway/proxy do not agree on the protocol for exchanging data.
This problem is most commonly caused when there is a problem with IP communications between the Web Front and Back-Ends. Before you attempt to resolve this problem you should clear your browser cache completely.
Our support staff will be happy to assist you in resolving this issue. Please contact our Live Support or reply to any Tickets you may have received from our technicians for further assistance.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Your site is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by Bluehost. Therefore, you need to contact them regarding your issue.
We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:
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