504 Gateway Time out

  • Unknown's avatar
    cylinderwala · Member ·

    When trying to login in WordPress admin this error is showing sometimes https://prnt.sc/1xgct08 and sometimes it’s working. Most of the time facing this error. Why this happening?

  • kokkieh · Staff ·

    Hi there,

    A 500 error means your browser is unable to connect to your server, so the problem can be anywhere between your computer, your ISP, or your hosting provider.

    I’d recommend you contact your hosting provider directly to help you look into this. As you’re using Cloudflare’s DNS, you might also contact them, in case the problem is on their end.

    However, we’re not able to help with this at all. Your site is not hosted on WordPress.com’s servers, so we’re not in control of any aspect of your site, or how it’s connected to the web. WordPress.com is not the same thing as the open source WordPress software you’re using at another host, and we’re only able to help with sites that are hosted on our servers.

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