504 Gateway Time-out while using WP All Import

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  azamatzafer · Member · May 24, 2024 at 11:16 am

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  Hello,

  I am using WP All Import plug-in to import places. While importing I am getting an error called “Import Error 504 Gateway Time-out”. WP All Import said they will not be able to help you troubleshoot these errors and I need to contact your host to check your server’s error log.

  Since my host is WordPress, can you help me to solve this problem?

  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  azamatzafer · Member · May 24, 2024 at 11:18 am

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  Screenshot of the error:

  

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  krutidugade · Member · May 24, 2024 at 12:08 pm

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  Hi there!

  Our support with third-party themes and plugins is limited and you can read more about it here – https://wordpress.com/support/plugins/get-help-with-plugins-and-themes/

  As the plugin support requested for error logs, I can help you locate those on your dashboard. You can find the steps in this guide to access server logs – https://developer.wordpress.com/docs/troubleshooting/site-monitoring/

  I’m curious to understand why you are using WP All Import plugin. Would you be comfortable sharing what you wish to import?