$66 charge
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Hey guys. I got charged $66 through WordPress. I got my WordPress hosting through OnlyDomains and I can’t find the invoice in there. http://www.goodbooks.au is my website and the only one that uses WordPress. I also haven’t even started building this site yet.
And on top of that I can’t recover my password or log into WordPress at all. Password resets don’t even appear in my emails.
I am currently logged into an old blank account just in order to access the chat function. Please help.
Self-declared URL: http://www.goodbooks.au
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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This is the charge in question. Can you help me recognise that charge?
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Hey there,
Many thanks for providing a transaction ID, we’ve been able to locate this charge.
To recover the account and to also refund the charge, please this helpful tool here: https://wpchrg.wordpress.com/
Many thanks!
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Thank you very much for this. Correctly found the charge, but I still have no access to that particular account as it was made about a year ago, and I don’t have access (perhaps expired or lost email address or forgotten password, or a combination of both.
I have put a request through with this account I am using now (not affiliated with other lost account), however not heard a reply since last week.
happy to hear how to proceed from here. Thanks again for your time. -
Hi! We had a look but couldn’t find any additional request from this account, aside from this particular forum thread. However we did send you a quick email from our system – if it doesn’t end up in your inbox, then please do check your spam folder!
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Hi there,
I have received this reply and greatly appreciate it.I’ll reach out if I need anything else but I think this is considered case closed!
Thanks to everybody who helped :)
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