£85 payment

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  citymeetarts · Member · Oct 22, 2018 at 9:11 am

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  Hello,

  I just received an £85 payments notification from PayPal to wordpress.
  As far as I know, I do not have any wordpress plans in place but I might be wrong.

  The only site that is no longer up that I can think of is http://www.kwala.me

  Can you please confirm that this payment is regarding the above website? and if so, I would like to cancel it and get a refund please.

  Thanks,
  -Seb

  The blog I need help with is: (visible only to logged in users)

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  pallaviroy89 · Member · Oct 22, 2018 at 11:00 am

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  Hi there,

  A “modlook” tag has been added.
  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  staff-zinnia · Staff · Oct 22, 2018 at 3:03 pm

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  Hi Seb –

  Thanks for getting in touch.

  I’ve taken a look at your account, and there aren’t any upgrades, domains, or charges coming from there. It’s possible that this is coming from a different account that you set up.

  In any case, kwala.me, is not connected to WordPress.com and there’s not an account associated with it – so that’s not the culprit of your charge.

  Try adding the payment details here to get more information: https://wpchrg.wordpress.com/