A bit frustrated

  • Unknown's avatar
    barrettbilali · Member ·

    I am trying to change the theme for my new website: greencastleservices.com
    Seems it is only allowing me to maintain a blog. I wanted the ‘Edin’ format.
    Please be in … I just noticed I am going into a freaking forum. I hope this works. I just wanted an official WORDPRESS answer.

  • Unknown's avatar
    timethief · Member ·

    I do not know why you would assume you would not get a correct official answer here. I have been here since there was only a single support staff on staff and there were no support docs at all.

    re: switching themes

    Themes are just “skins” on WordPress.COM hosted blogs. You can quickly and easily change themes on any WordPress.COM hosted blog to another one found here http://wordpress.com/themes/ and no data will be lost or negatively affected by the change. The only time you may have to do some work is if you are changing to a dramatically different theme and have done any CSS editing.

    Provided you are logged in as Admin under the same username account that registered the blog go to Dashboard > Appearance > Themes, Browse themes until you find one you like and click the “activate” or the “preview” link, or type in the name of the theme you want to use when it appears.

    The theme customizer https://en.support.wordpress.com/customizer/ provides a preview function for exactly that purpose ie. so you can view what a theme will appear like prior to changing one.

    You can consult the detailed theme description page at this link as it has set-up instructions https://wordpress.com/themes/edin/
    The live demo site is here https://edindemo.wordpress.com/
    The relevant related support docs are here https://support.wordpress.com/

    If you are not successful when using those instructions you can contact Staff.

    There is no phone support. If you prefer to contact Staff then know there is no phone support but the support docs at http://support.wordpress.com are easy to find and there are links to them all over this site, for example, look at both the top and the bottom of this page.

    There is also a Help link on your Admin pages on the top right-hand corner.

    For all the support options when you have technical support issues
    see https://en.support.wordpress.com/help-support-options/

    See here Live Chat Support https://en.support.wordpress.com/live-chat/

    If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.

    re: direct email support
    Also note, that you can email Staff at:
    support@wordpress.com
    or
    help@wordpress.com

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