a bout my refund
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Hi WordPress,
I canceled my payment to premium plan for my blog.I requested for a refund through my pay-pal account am in Kenya.
It is now three weeks since my account is refunded 99 $ but there is nothing to withdraw please help were can I follow up? and when will my money be active to withdraw? in this case can i get feed back from any one who experienced this especially from Kenya?The blog I need help with is: (visible only to logged in users)
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This thread is tagged with duplicate and yet I cannot locate a duplicate thread wherein you have been answered. Consequently, I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@braodnews we can confirm this refund was processed some time ago. It may be taking longer in routing, though. We will try to find out for you.
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@braodnews we confirmed the funds transferred immediately. Please check with your bank if you don’t see them.
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As i write this reply my account reads complete but no money to withdraw please i don’t understand infact the refund cash is in red.
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