a charge I don't recognize
-
I’d like to talk to a human being…is this possible
I was charged $99 and I’m not sure why/what this is for. How can I find out what this is for and how to cancel it if I wish to do so?The blog I need help with is: (visible only to logged in users)
-
We are all human beings here and it’s extremely annoying to have anyone imply that we are zombies.
-
No one can be charged for any upgrade that they do not provide their financial information for.
Provided you are logged in as Admin under the username account that registered the blog in question and purchased upgrades for it you can find all upgrades here > Dashboard > Store > My Upgrades and you can find all billing information here > Dashboard> Store > Billing History
If you wish to contact Staff about the charges you see on your statement, please use this form (which works even when the main contact form is closed):
http://en.support.wordpress.com/contact/?whywasi=chargedSee here for details of all 3 plans http://store.wordpress.com/bundles/
Premium — $99
http://store.wordpress.com/premium-upgrades/pro-bundle/
A custom .com, .net, .org, or .me web address, such as http://ourfabulousbusiness.com.
Advanced customization — choose custom fonts and colors, and modify your CSS.
Choose from over 120 free themes, with more options added every week. (No premium themes are included, but you can buy one at any time.)
13 GB of storage space for dozens of videos and thousands of photos.
Direct email support from our Happiness Engineers.
See here > http://store.wordpress.com/premium-upgrades/pro-bundle/ -
Thank you for all of that information Timethief. Much appreciated. I’m not sure why you jumped from my comment of “I’d like to talk to a human being” to the implication of zombies…hmmm….interesting!
-
Everyone answering questions here is a human being, so of course when you post here you are communicating with a human being.
-
You seem quite defensive, I’m sorry that you took my comment to imply such a silly thing . What I meant by that was, I’d love to speak with, on the phone, a person – to have a personal connection in that manner – i.e. is there a customer service phone number. I see there is not such a phone number. And again, thank you for your thorough response which was very helpful. Please consider not jumping to the immediate conclusion that people are being disrespectful, mean and absurd. I know that sometimes they are – but often, they are not.
-
“I’d like to talk to a human being…is this possible”
The only reasonable and logical conclusion one can make when faced that is that the person asking it must think that the forum questions are being answered by something other than a human being.
-
Well since that isn’t what I meant, clearly that is not true. I’m not sure what that would even mean frankly…if not answered by people, then what exactly…? Suit yourself and believe what makes you happy. I apologize for any offense taken; it was not intended. Be well.
-
Not to worry as I’m not offended – I was simply annoyed lol :D
Best wishes to you for health and happiness. -
I can imagine you must receive some strange communications. I’m so technologically NOT savvy, I reckon I didn’t do a good job expressing what I was trying to say! Sincere best wishes to you as well.
-
- The topic ‘a charge I don't recognize’ is closed to new replies.
WordPress.com Forums 