A charge of USD99.00 from WPCHRG.COM 8772733049 840

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  notebookdesign2014 · Member · Oct 28, 2014 at 12:51 pm

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  Hi there, my credit card statement has shown that there is a bill from WPCHRG.COM for USD99.00. It seems this is the charge from wordpress.com but I did not upgrade for anything. Please check for me

  Many thanks

  King

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 28, 2014 at 3:11 pm

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  Hi King,

  I just sent you an email about this so we can discuss the details about that charge privately. Please reply directly to that email and I can help sort this out for you.

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  scottserio · Member · Nov 20, 2014 at 2:34 pm

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  I have a pending charge for $200 from WPCHRG.COM. WHAT IS THIS? I didn’t authorize any charges? It isn’t coming from Paypal, it is coming straight from my card. I need an answer ASAP? Where is this coming from?

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  btwitty187 · Member · Nov 20, 2014 at 7:25 pm

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  I was charged 99.00 by the same thing wpchrg.com i have never entered my billing info nor purchased something from WordPress. I am fairly new to WordPress (long time developer) What the HEY!!!

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  rachelmcr · Member · Nov 21, 2014 at 10:45 am

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  @scottserio — I see Grace replied to your other support thread here:

  https://en.forums.wordpress.com/topic/unauthorized-wpchrgcom-for-200-what-is-this

  @btwitty187 — You had a free trial of the WordPress.com Premium plan for your site at https://codestlouis.wordpress.com/ , and that plan was renewed at the end of the trial period. It looks like you haven’t use the site or the plan yet, so I went ahead and canceled it for you and issued a full refund. (You can check your account’s Billing History page to see the full history of transactions on the account.)

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  msaywitz · Member · Dec 2, 2014 at 2:29 pm

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  We did not intend to extend our membership beyond the free trial. We were just charged $99. We would like the credit card removed from the account and, if possible, would like the $99 refunded. If there is an e-mail address we can send our request to, please advise.

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  rachelmcr · Member · Dec 4, 2014 at 11:37 am

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  @msaywitz — I just cancelled the WordPress.com Premium plan and fully refunded that purchase for you. (Please note it can take 1-2 weeks for refunds to appear on your bank statement.) You’re welcome to use our contact form to get in touch directly if you have any other questions. :)

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  tedxwellingtonwomen · Member · Dec 15, 2014 at 7:26 pm

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  I have a charge on my credit card as well and tried to cancel my trial on the day I set it up. Can you please cancel my premium account and refund the $99 as I do not want the account. We have set up tedxwellingtonwomen.com which we would like to remain active. Cheers