A customers address is not being accepted

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  koanga111 · Member · Oct 3, 2023 at 12:28 am

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  I have checked with NZ Post the address is verified, however it is not being accepted for shipping, and the customer can not process their order.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Oct 3, 2023 at 8:54 pm

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  Hi there,

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce/#new-topic-0

  Thanks!