A hired a vendor to build my blog and I have no access and they have all my content
-
-
Hi there!
I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere. I recommend that you reach out directly to the people who built your site or to your host https://wpengine.com/
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
- The topic ‘A hired a vendor to build my blog and I have no access and they have all my content’ is closed to new replies.
WordPress.com Forums 