A partial amount of my money got deducted

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  kabometech · Member · Aug 15, 2022 at 3:49 am

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  Hey
  While I was trying to buy a domain, a slight part of my money got deducted and h couldn’t complete the payment yet.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Aug 15, 2022 at 8:32 am

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  Hello there,

  I can’t see that a charge has been made on this account.

  What was the domain you were you looking to purchase?

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  kabometech · Member · Aug 15, 2022 at 8:39 am

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  It was for a domin called kaboes.com

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  aleone89 · Staff · Aug 15, 2022 at 2:22 pm

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  Hello there,

  Many thanks for that extra information.

  I can’t see that this is a domain that has been purchased with WordPress.com.

  To double check, is kaboes.com the correct domain in question here?

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  kabometech · Member · Aug 15, 2022 at 4:15 pm

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  Yes that’s the correct domain
  Haven’t purchased it, during the process it came failed and a partial payment was deducted

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  staff-ozmodiar · Staff · Aug 15, 2022 at 4:18 pm

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  Howdy,

  I see a couple of failed charges. The payment method was declined. You will need to talk to your banking provider to ask them why that is. We have not received any payment, partial or full. So you would need to ask them about that as well, I’m afraid.

  I’m sorry we can’t be of more assistance. But the issue is on the bank’s end and not ours, which limits what we are able to do to help.