A permanent error with our email adress (email visible only to moderators and staff)?

  • Unknown's avatar
    tachelesproductions · Member ·

    Dear Sir or Madame,

    please notice there is a permanent error with our email adress (email visible only to moderators and staff)

    Messages that we are sending out are not being delivered to the recipient – no matter if we answer to an incoming mail or if we are writing to a completely new adress. The mails are immediately turned into Spam or event don’t wander into the Spam box at all.

    (Please see the forwarded message below.)

    For your information: we are working with this mail adress from the European Country (Germany) and using an gmail account. This permanent error occurs since round about a week. Before that, sending e-mails was no problem at all.

    These troubles are really bad for buisiness. So could you please help us asap. Thanks a lot.

    Sincerely
    Claudia Schwartz
    Blog url: http://tachelesproductions.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • kathrynwp · Staff ·

    Hi Claudia,

    If you are using Google Apps for your email, this issue is something you’ll need to get assistance for from Google. Here are some resources:

    Gmail Google Apps Product Forum – http://productforums.google.com/forum/#!forum/gmail

    Gmail Help Center – http://learn.googleapps.com/gmail/?ctx=ausers

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