A Premium Theme does not work properly
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Dear Sirs,
last year I bought two Premium Themes: Pinboard and Opti. I used the Pinboard Theme for a long time. Until yesterday when, all of sudden, it stopped working properly. Now it is impossible to see the posts that I publish but it is also impossible to see all the post published in the past. Very strange is the fact that you cannot see the posts but you can see all the comments to the posts.
What happened? Can you help me, please?
Now I’m using the Opti theme but I’d like to be able to use both themes, as I paid for them. Thanks.
I will take this opportunity to let you know that I can’t customize the appearance of the Opti theme. The changes appears in the customized page but not in the blog.
While waiting for your kind reply, please accept my best regards,
Giacomo SalernoThe blog I need help with is: (visible only to logged in users)
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Hi Giacomo,
Could you try activating the Pinboard theme again so I can see it in action? Currently, the preview of the theme on your site looks like it’s working correctly.
Regarding customizing the Opti theme, in order for the changes to be published live on your site, you will need to purchase the Custom Design upgrade shown here:
http://en.support.wordpress.com/custom-design/
Please let me know if you’re still having trouble with the Pinboard theme!
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Thanks a lot. I’ve just reactivated the Pinboard theme and it seems to work properly now. I don’t know what happened. Could you be so kind to verify and let me know?
Thank you very much for your kind and prompt reply.
Giacomo Salerno -
Hey Giacomo,
Everything looks like it’s working correctly on my side now as well. We’ll chalk this up to a weird short-lived error for right now, but please let me know if you experience it again!
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Hi Jeremeyl,
I’ll do it but I hope won’t be necessary. Very grateful for your attention to the problem. Thank you again!
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