A problem with notifications

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  vinnieh · Member · Dec 26, 2017 at 6:31 pm

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  I’ve noticed that when I’ve commented on certain blogs, the comment appears but the person is not notified. I don’t understand why this is happening. Can anyone enlighten me?

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Dec 27, 2017 at 2:38 am

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  Hi @vinnieh, it’s likely due to the site owner’s / author’s settings. If someone you know wants to get notifications and is not, can you ask them to comment here so we can investigate their account?

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  vinnieh · Member · Dec 30, 2017 at 10:49 am

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  Thanks for your advice. Will look into that now.

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  supernovia · Staff · Dec 30, 2017 at 11:57 pm

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  Thanks.

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  vinnieh · Member · Jan 7, 2018 at 9:51 pm

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  Many of them have said that their settings are normal. So what could it be? Plus, my comments are going into people’s spam again.

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  supernovia · Staff · Jan 9, 2018 at 7:50 pm

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  @vinnieh I will need to investigate an individual account to see what is going on with it.

  If they are willing, can you share the email addresses of 2-3 users who are having trouble so I can look at their settings and delivery logs and what not?

  You will need to post the email addresses in a plain format so our forums will automatically hide them.